Dear Customers, the following questions are frequently asked by our customers, we put them as following, if you still have any questions haven't been answered following, you can call our 24 hours telephone NO. to get your quick answer.
1. What are your office hours?
You can reach us from 9:00 A. M. to 9:00 P. M. GTM+8, Monday to Friday, except weekends.
Phone: 0086-757-22275143 / 22269036 / 22683165
During our off time, you can call our 24hours tel. No.0086-139 2829 9669
2. How soon can I get a price quote?
Once we know the panel thickness, aluminum thickness, dimensions, paint requirement(PVDF coating or PE coating ), we can provide you with one competitive price quote within 24 hours.
3. Can I get a sample?
Yes, the samples are free for you. But you need to offer one courier account NO. to afford the fee for samples shipping. The samples' sending usually takes 3-5days.
4. How can my order produced by my brand?
Yes, you can. Pls offer your brand or LOGO design to us, then we could produce all goods with your brand or LOGO. If your order quantity reaches two containers, this OEM production is FREE for you. If your order quantity cannot reach two containers, you need to pay additional USD2000 for this OEM production.
5. What's your delivery time?
Except our legal holiday, it will take 2 weeks for us to finish all your orders' production.
6. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, our minimum order quantity is 600SQMS. It is recommended for you to order a 20"GP to reduce the unit price and shipping cost.
7. Do you sell any related products which are used for installing the aluminum composite panel?
Yes, we have. We sell all the installation accessories for our aluminum composite panel. There are: aluminum profile, screw, rivet, foam filler rod, paper tape, and silicone. If you are interested in them, pls contact with us, we will give you the most competitive price.
8. Will you match competitors' prices?
If you find a lower price elsewhere for the exact same specification, we will meet or beat that price as long as it is a little higher than our cost price.
9. How do I know I can trust you to make the order from you?
GLOBOND is established in 1998, we, as a SGS audited manufacturer, we have huge customers in more than 150 different countries of this world. From 1998 to 2016, GLOBOND's all projects around the whole world can be made our customers feel 100% satisfaction.
10. What are your terms of delivery?
We accept FOB, CIF,Door to Door etc. You can choose the one which is the most convenient or cost effective for you.
11. Where can I meet you by face to face?
A,Our headoffice is in Foshan Shunde, if you travel to Guangzhou or Foshan(Guangdong Province), you can visit our office at any time, we could pick you up from your location in Guangdong province.
B,Our factory is 1.5hours far away from Baiyun International Airport, welcome to visit our factory before you cooperate with us.
C,We will attend China Spring Canton Fair and China Autumn Canton Fair every year, welcome to visit our booth at that time. And we will publish our booth www.globond.com before every Canton Fair.
12. How can I be your sole agent in our country?
Welcome you to become our sole agent firstly. According to different countries' demand, if your yearly purchase quantity from us can reach 30,000.00 to 80,000.00 square meters, you could be our sole agent in your country. If you wanna know exact quantity requirement for each country, pls feel free to contact us at any time.
Should meet any problems when you use, please feel free to communicate with us, it is our biggest pleasure to support you in all terms. Any problems you feedback will be our the ladder of progress. Welcome to buy our products again, we will continue to provide quality and convenient service for you.Call the mobile: 0086-13928299669 or Company hotline:0086-757-22269036 or email .